Dedicated IT Professional with excellent knowledge and experience of project management, agile methodologies including SCRUM, XP and Kanban, various ISO Standards, and business development skills. Having extensive knowledge of bookkeeping procedures, excellent communication, interpersonal, and leadership skills. A supportive and enthusiastic team player dedicated to streamlining the processes and efficiently resolving project issues. Worked in industries focusing on project management, business management, software development, software quality, sales, customer care, and consultancy. Holding following certifications:•Project Management Professional (PMP®) - PMI, USA•Certified Associate in Project Management (CAPM®) - PMI, USA•PRINCE2 ® Foundation Certificate in Project Management – AXELOS, UK •Project Management Professional (PMP) Training - 35 PDU's•Project Management Essentials Certified – By MSI (Management and Strategy Institute), US•Oracle Primavera P6 - Project Management (15 PDU's) Certified from TRACCERT, Canada•ITIL 4 ® Foundation Certificate in IT Service Management – AXELOS, UK•Certified ScrumMaster® (CSM®) – By Scrum Alliance | Certificant ID: 000925073•Certified Scrum Product Owner® (CSPO®) – By Scrum Alliance | Certificant ID: 000925073•International Scrum Master (ISM) – By International Scrum Assembly•Scrum Fundamentals Certified (SFC™) – Certificate ID: 688090•ISO 9001:2015 Lead Auditor Training Course - Quality Management System, CQI-IRCA Certified•ISO 27001:2013 Lead Auditor – Information Security Management System, CQI-IRCA Certified•ISO 45001:2018 Lead Auditor – Occupational Health and Safety Management System, IRCA Certified•Lean Six Sigma White Belt Certified (LSSWB)
Working as an Assistant Project Manager
• Guiding the team and organization on how to implement Scrum practices
• Building a trusting and safe environment
• Facilitating getting the work done within the planned sprints
• Supporting and educating the Product Owner
• Facilitating discussion, decision-making, and conflict resolution.
• Assisting with internal and external communication, improving transparency and trust in the teams.
• Grooming and maintaining the product backlog as per approved project plan
• Providing support to the team using servant leadership style
• Implementation of Quality Management System ISO 9001:2015 standards
• Implementation of Health and Safety policies
• Performance of Risk analysis and Risk assessment according to international standards
• Performed Internal Audits
• Communication with all the stake holders
• Preparing project documents and refining the OPA’s
• Monitoring the ongoing project activities
• Manage all the communication with program stakeholders.
• Preparation and submission of project documents
• Documents all records of events and issues in projects
• Maintain knowledge of all safety regulations in projects
• Recommend improvements and implement all processes according to timeframe and budget.
• Coordinate with clients and maintain good relations with all vendors
• Manage all communication with program stakeholders.
• Preparation of company official documents
• Implementation of the Scrum framework
• Monitoring and controlling the project
• Performed Internal Audits
• Guiding the team and organization on how to implement Scrum practices
• Implementation of the project plan, budget and scope on PMIS (Oracle Primavera)
• Implementation of Quality Management System ISO 9001:2015 standards
• Implementation of new taxation system - VAT (Value Added Tax) recently introduced by the UAE government
• Handling Sales & Marketing of the company
• Hunted new competent clients for the company
• Prepared weekly/monthly confidential sales reports
• Managed the internal and external mail functions & Document Control
• Requirement gathering from the stakeholders
• Managing the project team , assisting them in project tasks
• Attending/Arranging client meetings, seminars and events
• Installation, troubleshooting, maintenance and management of company ERP system
• Development and maintenance of company's official website
• Implementation of Quality as per ISO 9001:2015 Standards
• Performing internal audits & Assisting the external audit teams
• Improvement of documents, processes and system of the company
• Implementation of new taxation system - VAT (Value Added Tax) recently introduced by the KSA government
• Leading the project team. Guiding and supporting them
• Preparation of project documents and implementation of the project plan within the time, cost & scope
Internship program Web Development - "Laravel- PHP Framework for Web"
12 Week internship in Java Application Development
6th July 2015 - 28th September 2015